Shiping Policy
At SM Gallery, we are dedicated to delivering your orders quickly, safely, and reliably across the Gulf region.
We currently ship to:
๐ฆ๐ช United Arab Emirates (UAE)
๐ธ๐ฆ Kingdom of Saudi Arabia (KSA)
Please review our updated Shipping Policy for details on processing times, delivery estimates, shipping fees, and tracking information.
๐ Order Processing Time
-
All orders are processed within 1โ2 business days.
-
Orders placed on weekends or public holidays will be handled on the next working day.
๐ Estimated Delivery Times
| Location | Delivery Time |
|---|---|
| ๐ฆ๐ช UAE | 1โ3 business days |
| ๐ธ๐ฆ KSA | 3โ5 business days |
โฑ Note: Delivery times may vary depending on your city and courier availability.
๐ณ Shipping Rates
UAE
-
AED 15 standard shipping
-
Free shipping on orders over AED 150
KSA
-
SAR 20 standard shipping
-
Free shipping on orders over SAR 200
๐ Shipping fees are automatically calculated at checkout based on your delivery address.
๐ฆ Order Tracking
Once your order is shipped, youโll receive a confirmation email with a tracking number so you can monitor your delivery in real time.
๐ Shipping Delays & Exceptions
Delays may occur due to:
-
Customs inspections
-
Extreme weather
-
Public holidays
-
Courier service issues
We appreciate your patience in such situations.
๐จ Incorrect Address Policy
Please ensure your shipping details are correct before placing your order.
SM Gallery is not responsible for delays or lost parcels caused by incorrect or incomplete addresses.
๐ฌ Need Help?
For any questions regarding your order or delivery:
๐ง smgalary2644@gmail.com
๐ Serving customers in United Arab Emirates & Saudi Arabia