Shiping Policy

At SM Gallery, we are dedicated to delivering your orders quickly, safely, and reliably across the Gulf region.

We currently ship to:

πŸ‡¦πŸ‡ͺ United Arab Emirates (UAE)
πŸ‡ΈπŸ‡¦ Kingdom of Saudi Arabia (KSA)

Please review our updated Shipping Policy for details on processing times, delivery estimates, shipping fees, and tracking information.

🚚 Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be handled on the next working day.

πŸ“ Estimated Delivery Times

Location Delivery Time
πŸ‡¦πŸ‡ͺ UAE 1–3 business days
πŸ‡ΈπŸ‡¦ KSA 3–5 business days

⏱ Note: Delivery times may vary depending on your city and courier availability.

πŸ’³ Shipping Rates

UAE

  • AED 15 standard shipping

  • Free shipping on orders over AED 150

KSA

  • SAR 20 standard shipping

  • Free shipping on orders over SAR 200

πŸ‘‰ Shipping fees are automatically calculated at checkout based on your delivery address.

πŸ“¦ Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery in real time.

πŸ›‘ Shipping Delays & Exceptions

Delays may occur due to:

  • Customs inspections

  • Extreme weather

  • Public holidays

  • Courier service issues

We appreciate your patience in such situations.

πŸ“¨ Incorrect Address Policy

Please ensure your shipping details are correct before placing your order.
SM Gallery is not responsible for delays or lost parcels caused by incorrect or incomplete addresses.

πŸ’¬ Need Help?

For any questions regarding your order or delivery:

πŸ“§ smgalary2644@gmail.com
πŸ“ Serving customers in United Arab Emirates & Saudi Arabia