Refund policy

Refund & Exchange Policy (14 Days)

We offer a 14-day return and exchange policy in line with UK consumer rights law.

✅ Eligible: Unused items in original packaging with proof of purchase.
❌ Not Eligible: Sale/clearance items, customized items, or products damaged by misuse.

Process:

  1. Contact us within 14 days of receiving your order.

  2. Provide your order number and reason for return.

  3. Customers are responsible for return shipping (unless item is faulty or incorrect).

Refunds:

Refunds are processed within 7–10 business days once items are inspected.