Refund policy
Refund & Exchange Policy (14 Days)
We offer a 14-day return and exchange policy in line with UK consumer rights law.
✅ Eligible: Unused items in original packaging with proof of purchase.
❌ Not Eligible: Sale/clearance items, customized items, or products damaged by misuse.
Process:
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Contact us within 14 days of receiving your order.
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Provide your order number and reason for return.
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Customers are responsible for return shipping (unless item is faulty or incorrect).
Refunds:
Refunds are processed within 7–10 business days once items are inspected.